Tech
IT support technician
Key facts
This job is declining in the United States. AI exposure: moderate according to the ILO, very high according to the BLS. Employment change in the United States by 2035: −3.5% (BLS). Future-proof jobs use similar skills: see "What next?".
The job
Helps users fix computer problems and installs and repairs computers and software.
28 job titles linked to this page
Titles from the European ESCO classification. They are also used for search.
- computer operator
- ICT engineer
- ICT help desk advisor
- ICT help desk agent
- ICT help desk agents
- ICT help desk manager
- ICT help desk managers
- ICT helpdesk agent
- ICT helpdesk agents
- ICT helpdesk manager
- ICT helpdesk managers
- ICT security officer
- ICT security technician
- ICT security technicians
- ICT service desk agent
- ICT service desk manager
- ICT technician
- ICT technicians
- IT engineer
- IT help desk advisor
- IT help desk agent
- IT help desk manager
- IT helpdesk manager
- IT security officer
- IT security technician
- IT technician
- software support manager
- technical support manager
What next?
Future-proof jobs that draw on skills close to this one. They are leads to explore, not an assessment of your profile.
- ChangingCybersecurity analyst
- ChangingSoftware tester
Indicative matches: at launch they will come from the skills listed in official occupational directories.
Gauges
No US indicator measures hiring difficulty job by job: this gauge stays empty. How countries are compared
Sources
- AI exposure categories and employment projections, 2025-2035 (XLSX file)Bureau of Labor Statistics, United States · August 2026 · official statistics
- Generative AI and Jobs: a refined global index of occupational exposureInternational Labour Organization and NASK · May 2025 · large survey
- Jobs in 2030: projections by occupational family (summary table)Dares and France Stratégie · March 2022 · official statistics
- Labour needs survey (BMO) 2026France Travail · 2026 · large survey
Checked on 27 October 2026.